Information About Storybook Bakery:

  • Storybook Bakery is a family/veteran-owned small business, located in Chesapeake, Virginia
  • We are a state-licensed home food manufacturer, inspected by the Virginia Department of Agriculture (VDACS)
  • We are a from-scratch bakery, including all cakes, cookies, frostings, and desserts
  • Our building is smoke-free and pet-free
  • Allergens: We do use and store tree-nut, peanut, wheat, and dairy products on the premises


Information About Ordering:

  • We require ALL orders to be placed at least 2 weeks prior to your event or desired delivery date provided, excluding Quick-shipped items
  • Large orders may require more lead-time, which will be posted on each applicable listing
  • Orders placed for dates less than the 2 week minimum may be cancelled, if we cannot fit it into our schedule
  • For wholesale, retail, or bulk orders (larger than available in the store), please message us for availability
  • Custom orders may be taken on a limited basis, depending on our current schedule; message for availability


Information About Shipping:

  • Most orders ship via USPS Priority 2-3 day mail, including all cookie orders
  • Some other items may be required to ship via USPS Express 1-2 day shipping, due to their perishable nature
  • Regular cookie orders ship about 1 week prior to your date provided, to give the postal service plenty of time to deliver
  • Our cookies are fresh for 2 weeks after arrival and safe to eat for up to a month. We do recommend freezing the cookies if you need them after 2 weeks
  • Quick-shipped orders, labeled as such, will ship within 1-3 business days, when 'ASAP' is put in the date section. Otherwise, they will ship according to your provided date
  • We CANNOT guarantee delivery by any certain date, due to the unreliability of shipping services; therefore, orders are made at your own risk and will not be refunded for late delivery, only if lost/destroyed during transit


Our Bakery Family:

Growing up in the bakery, our children are a part of the process. They sometimes assist with baking, frosting, or packaging and shipping orders. When our oldest graduate from school, they will join the family business full time. You may see their happy faces in our social media posts, so be sure to follow us!